The Lagos State Traffic Management Authority (LASTMA) has begun an intensive 3-day In-house training programme for its senior officers.
The Director, Public Affairs and Enlightenment Department of LASTMA, Adebayo Taofiq in a statement on Monday said the training is meticulously crafted to enhance the operational efficacy and service delivery standards of its senior officers.
Taofiq said the initiative was ceremoniously launched today at the LASTMA Headquarters by the Special Adviser to Governor Babajide Sanwo-Olu on Transportation, Hon. Sola Giwa.
He said the training will delve into a broad array of critical topics including: Diplomatic Enforcement: Strategies for executing effective traffic management while maintaining constructive public relations.
Other topics are Stress Management and Wellness: Advanced techniques for preserving mental and physical well-being in high-pressure scenarios as well as Ethical and Professional Excellence: Upholding the highest standards of integrity and professionalism in traffic operations.
Also included for discussion are Collaborative Team Synergy: Building cohesive teams to optimize productivity and elevate service quality as well as Elevated Communication Techniques: Mastering communication for clarity, precision, and maximum impact.
The final topic for discussion is Emotional Intelligence and Empathy: Cultivating emotional intelligence to adeptly navigate conflicts and foster positive public engagement.
Taofiq said Navy Captain Akinyemi Samuel, a distinguished authority in stress management is leading the session on Stress Management and Wellness, imparting actionable strategy to help participants manage stress and maintain peak effectiveness.
“This training underscores LASTMA’s unwavering commitment to continuous capacity enhancement and operational excellence, ensuring that senior officers are well-armed with the necessary skills and insights to excel in their respective roles,” Taofiq said.
Since the beginning of the year, LASTMA has prioritized the training and retraining of its personnel with over 3,000 officers having already undergone specialized instruction in various aspects of traffic management.
“The Lagos State Government places immense emphasis on the professional development of its workforce and ensuring the delivery of exceptional services to the motoring public, particularly motorists across the state,” affirmed Hon. Giwa.
